How do the Virtual Classes work?
Virtual Classes are live interactive trainer-led learning experiences, where you can hear and see your trainer delivering regularly scheduled lessons in real-time. During each lesson, you’ll be able to ask questions and participate in activities. After each Virtual Class, your trainer will be available to provide support with your studies and answer any questions.
Virtual Classes are scheduled twice a week, to ensure that you remain engaged and your learning stays ‘on-track’.
Our Virtual Training is just like what you would experience in a face-to-face classroom, except all from the comfort of your own home!
How does the Self-Paced Online Delivery Mode work?
The Self-paced Online Travel Course entails the following:
- Listening to pre-recorded Zoom Classes (at a time that suits you)
- Working through the learning and assessment activities at your own pace
- Email and/or telephone support as required (with your allocated trainer)
- Attending optional Zoom support sessions with your trainer (as required)
With our self-paced delivery option, you control the speed you complete the course (it can go as slowly or quickly as you wish). Once you complete one unit of competency; then we’ll start you on the next unit etc. It is super flexible.
Our online, self-paced courses commence weekly (so you can commence soon if you’re keen to get started).
Do I need any additional equipment to study the travel course Virtually or Online?
All you need to study the course, either via the Virtual Classes or the Self-paced Online Learning, is a computer or laptop and access to the internet. Earphones are advised but optional.
Am I eligible for Government Funded Training?
Victoria
Unfortunately, the Certificate III in Travel is no longer approved for government subsidy within Victoria. In 2024 the state government announced funding cuts to this course and hundreds of other qualifications.
South Australia
If you live in South Australia, you may be eligible for Government Subsidised Training. The eligibility criteria is as follows:
- Be either an Australian, New Zealand Citizen or a Permanent Resident
- Live in South Australia
- Be employed as a Trainee
What qualification do I need to run/manage my own travel agency?
To open and manage your own accredited travel agency it is a requirement that at least 20% of your staff hold a SIT30222 Certificate III in Travel or have at least 2 years’ experience in a travel selling position.
As most ‘start up’ travel agencies are small businesses (1 – 2 staff) it is highly recommended that you (the manager/owner) hold this accredited Certificate III in Travel qualification.
Like all businesses, it is crucial for management to have sufficient skills and solid underpinning knowledge to make the business a success. The SIT30222 Certificate 3 in Travel equips you with essential training in Australian and international destinations, international airfares and ticketing, vital computer reservation systems and basic business administration – all of which is valuable groundwork in setting up and operating your own travel agency.
Why should I enrol in the SIT30222 Certificate III in Travel instead of the Certificate IV or Diploma of Travel & Tourism?
The Australian Federation of Travel Agents (AFTA) recommends and endorses the SIT30222 Certificate III in Travel as the ideal entry level qualification required for any Travel Agent consultant or front-line travel selling staff.
The SIT30222 Certificate III in Travel covers all the necessary practical skills and knowledge required to become a Travel Agent. Upon completion of this travel course, you can commence working as a domestic and/or international Travel Consultant.
The Certificate IV and Diploma of tourism courses then take that learning a step further with additional business/financial management units, gearing you towards supervisory and management positions respectively.
What study pathways are available to me after I finish the SIT30222 Certificate III in Travel?
Should you decide to further your studies after completing the SIT30222 Certificate III in Travel, you may transition to a higher-level travel qualification with credits into:
- Certificate IV in Travel and Tourism
- Diploma of Travel and Tourism Management
Can I just do the Fares and Ticketing or Computerised Reservations System units on their own?
Yes, you most certainly can! We currently run short travel courses on just the Fares and Ticketing or the Computerised Reservations System units at selected times throughout the year. Contact us for more details.
Which Computer Reservations System do you teach?
We currently teach SABRE as the Computer Reservations System unit in our travel course.
Industry experts recommend this system as their preferred Global Distribution System (GDS).
I get really anxious when it comes to tests and assessments – does the Travel Course include scary exams?
No, there are no stressful exams to worry about.
Our Travel Course is highly practical and hands-on.
Each unit includes a range of relevant and interesting practical assessments that are designed to be engaging and a mix of written Q&A’s, role plays and short presentations. Your trainer will assist and support you whilst you complete these tasks.
Does the travel course include Practical Placement? Will I have to find my own?
Our Travel Course offers you the opportunity to participate in one week of supervised practical placement.
Your travel trainer will give you personalised assistance and support in finding a suitable and interesting industry placement host for you.
What better way to get a feel for becoming a Travel Agent than to have the chance to practice as one?
Are there any additional costs within the travel course – will I need to buy textbooks?
All your textbook requirements are available directly from Suzan Johnston Australia. There is no charge for these resources.
During the travel course you will participate in a short, external course (Tramada). The fee for Tramada training is $25.00. Other than that – no, there are no additional costs.
Are there any Entry Requirements for the Travel Course?
Prior to your enrolment in our SIT30222 Certificate 3 in Travel you will be required to attend a pre-training interview (on the phone) and complete a Language, Literacy and Numeracy assessment.
These entry requirements are designed to assist us in determining your suitability for the course and to assist with the planning of any learning support requirements.
Is it possible to change from the Virtual Course to the online self-paced Travel Course, or vice versa?
Yes, it is possible to change between different delivery modes. We understand that sometimes peoples’ circumstances change, and we aim to support our students through their learning journey as best we can. As such, we can be flexible to suit your circumstances.
Is there a term break or are there any holiday periods?
Yes, you can expect one week off during each term break and 3 weeks off during the Christmas period.
You will receive a full schedule of all your travel classes during your orientation session.
What job can I get once I graduate from the SIT30222 Certificate III in Travel from Suzan Johnston?
Whether your dream job involves working with clients to plan the perfect holiday, running your own travel agency/business or perhaps working in a reservations role for an airline or cruise company, our nationally recognised travel course will give you the necessary hands-on skills that are required, along with a highly respected, industry endorsed travel qualification.
Possible job roles include:
- International Travel Agent/Consultant within a retail agency
- International Travel Consultant within a wholesale travel organisation
- Reservations Consultant for an airline
- Reservations Consultant for a cruise company
- Reservations Consultant within a hotel or rental car agency
- Booking/Reservations Consultant at the airport
How do I enrol in the SIT30222 Certificate III in Travel?
If you would like to proceed with your enrolment in our SIT30222 Certificate III in Travel; please contact us on 03 9654 0999 so the relevant Online Enrolment Package can be forwarded to you.
Why should I complete the SIT30222 Certificate III in Travel course at Suzan Johnston Australia?
- You will be in demand with a Suzan Johnston qualification as we are one of the most trusted and respected names in travel training.
- You will have peace of mind knowing that you are studying with an iconic training organisation that has been established for 65 years.
- We work with you to support you on your learning journey.
- We value and respect our student’s individual training needs.
- We are student-focused – your success is our success.
- You will be in expert hands with our Travel Training Team. They have been specifically chosen for their extensive travel industry experience, along with their exceptional communication skills and outstanding teaching qualities.
- You will benefit from our uniquely friendly, interactive and highly personalised virtual and online classes.
- We pride ourselves in the employment success of our travel course graduates.
Contact us today to discuss your learning options.
